Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and project details when you submit a quote request or create an account.

2. How We Use Your Information

We use the information we collect to process quote requests, fulfill orders, communicate with you about your projects, and improve our services. We do not sell your personal information to third parties.

3. QuickBooks Integration

This application integrates with Intuit QuickBooks Online to manage invoicing and payments. When you authorize this integration, we access your QuickBooks account solely to create and manage invoices and payments related to your orders. We do not store your QuickBooks credentials.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

6. Mobile Information & Text Messaging

Luminera Windows is a registered DBA of Accent Specialty Inc.

If you voluntarily opt in to receive SMS messages from us, we may use your mobile phone number to send Customer Care messages related to your inquiry, quote, appointments, orders, installation scheduling, service requests, project updates, and account updates.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS consent is optional and is not a condition of purchase.

For additional information about our SMS program, please review our SMS Terms & Conditions: https://luminerawindows.com/sms-terms

7. Contact Us

If you have questions about this Privacy Policy, please contact us at info@luminera.com.